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What to Do When Only One of Your AirPods Stops Working

When one AirPod suddenly stops producing audio while the other works normally, a few targeted troubleshooting steps can help get your device back to normal.

What to Do When Only One of Your AirPods Stops Working

Understanding the Issue

While having one AirPod fail to produce sound is a strange problem compared to both earbuds malfunctioning, it remains a fixable issue for users. Apple's wireless earbuds have achieved widespread popularity due to their simplified connection with other Apple products and the decreasing prevalence of the traditional headphone jack. Newer hardware iterations, such as the recent AirPods 5, continue to impress consumers in the audio space.

Modern Apple earbuds come with a higher price floor than traditional wired options, with current units starting at $129. Because users expect such hardware to last, running into unexpected audio glitches can be frustrating. Thankfully, even the best AirPods occasionally encounter technical hiccups where a single earbud stops working, but these problems can usually be resolved at home.

Various AirPods boxes on a shelf for sale in a store.
Image related to the report from Engadget · Source: Engadget

Checking Charging and Connections

If only one of your AirPods is producing sound, the culprit is likely a charging issue. To begin troubleshooting, clean out the charging port of the AirPods case and ensure the case itself holds a full charge. Because grime frequently builds up inside the case, especially around the bottom where the earbuds make contact to charge, cleaning these areas is essential.

Next, charge both AirPods for 30 seconds before opening the case near your iPhone to view the popup status indicator. You can monitor this more quickly by adding a Batteries widget to your iPhone home screen. Test the malfunctioning AirPod while keeping the working one inside the closed case. If it functions correctly, charge both earbuds for another 30 seconds and test them again.

Resetting Your AirPods

If charging steps do not resolve the issue, performing a reset will restore your AirPods settings back to their defaults. For users with AirPods 3, AirPods Pro 2, or older models of either version, place the earbuds in the case with the lid closed, wait 30 seconds, and navigate to Settings > Bluetooth on your iPhone. Tap the information icon next to your AirPods and select Forget This Device. If they do not appear, open the lid, press and hold the circular setup button on the back for 15 seconds until the front status light flashes amber and white, and follow the onscreen instructions.

If you are using either model of the AirPods 5, any AirPods 4, or AirPods Pro 3, the reset process follows a similar path but requires different physical inputs. Instead of holding the button, you must double-tap the front of the case while the status light is active, double-tap again when the light flashes white, and repeat a third time when the light flashes faster. Once the amber-to-white pattern finishes, follow the prompts appearing on your device screen.

AirPods outside of their charging case on a blue and pink background.
Image related to the report from Engadget · Source: Engadget

Cleaning and Maintenance

Should the earbud continue to malfunction, closely inspect the non-working unit and compare it to the functional one. Performing a thorough cleaning of the individual AirPods can clear away hidden issues, such as inspecting the speaker mesh for accumulated debris and wiping it down gently with a soft cloth. Additionally, consider replacing the ear tips if they appear torn or fail to create a proper acoustic seal.

Allow your AirPods to receive a full charge after completing any cleaning steps. Finally, restart your iPhone to rule out a software bug on the host device, and test the earbuds with another audio source to confirm whether the problem originates from the audio file or player.

Two AirPods Pro buds in a hand.
Image related to the report from Engadget · Source: Engadget

Checking Audio Balance Settings

If you are experiencing unbalanced audio rather than a complete failure in one bud, the fix may simply lie within your iPhone settings. Navigate to Settings > Accessibility > Audio & Visual on your device, and verify that the Balance slider sits squarely in the middle to prevent audio from improperly favoring one ear over the other.

Sources

  • EngadgetHere's what you should do if only one of your AirPods is working

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